Q:

How do I know if international tax treaties apply to my tax situation?

A:

Your eligibility to use international tax treaties benefits depends on many factors, such as your nationality, purpose of your visit to US, length of stay and source of income.

Tax From US always checks your eligibility to use tax treaties.

Q:

What if I received a letter form IRS?

A:

If you received a notice of incorrect or additional information is required, please review the IRS letter and compare the issue with your tax return completed by Tax From US.

If you unable to determine the issue, you can contact Tax From US support service via email [email protected] or call directly to IRS nonresident department at +1 267 941 1000.

Q:

Do I have to file State return?

A:

You must file State return if your state income taxes were withheld.

Forty-three of the 50 states charge their residents an income tax. The seven states that do not have a State income tax are Alaska, Florida, Nevada, South Dakota, Texas, Washington, and Wyoming. Tax From US will prepare your State tax return on your request.

Q:

What if I forgot password to my account?

A:

You can reset your password in the log in area by clicking “Forgot your password button”.

Tax From US will send you an email with instruction. Please check your spam folder.

Q:

What if my personal account is locked?

A:

In order to protect your privacy and personal information Tax From US could apply temporary restrictions to your account. To lock out, email to [email protected]